Information We Collect
When you respond to surveys hosted by the Network, we may collect information from you (“Response Data”), as further described below:
When you engage with a survey on the Network, you are granting Upwave permission to transfer and store your survey responses. These responses may be provided and/or sold to 3rd parties, such as the Upwave’s Customers.
Survey Response Metadata
You also grant Company permission to transfer and store the “metadata” of your survey, including but not limited to: your operating system, your web browser, the time you completed each question of the survey, the amount of time it took you to complete each question of the survey, and the geographic location from which you engaged with the survey. All of the Survey Response Metadata, with the exception of your IP address (covered below), may be provided and/or sold to 3rd parties, such as the Company’s customers.
We do not collect any Personally Identifiable Information from you. Your IP address is used to determine approximate geographic location and to ensure survey accuracy (avoiding bot attacks and for antifraud purposes). We do not store your IP address in raw form after your session completes, and it is never shared with 3rd parties. We do not run surveys across our Network that ask for any Personally Identifiable Information via a survey question. Company is not responsible for any special handling of Personally Identifiable Information that you submit unsolicited via a “free response” survey question on the Network.
Additionally, Upwave and its partners may collect data through owned and operated mobile applications using a pseudonymized identifier, for each mobile device, known as a mobile advertising ID (“MAID”). Each MAID allows us to identify unique mobile device, although the User can reset their MAID at any given time resulting in the delinking of device and MAID. These MAIDs perform a similar role to cookies on our network, except within the context of mobile apps, rather than websites.
Our Disclosure Of Your Response Data And Other Information
Below are some circumstances in which we may share your Response Data with certain third parties who are not our customers, without further notice to you.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Response Data may be part of the transferred assets.
Agents, Consultants, And Related Third Parties
Company, like many businesses, sometimes hires other companies to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Company may provide Response Data to our business partners in connection with the use and operation of the Company Services and other aspects of the Company business.
Company may disclose your Response Data if required to do so by law or in the good-faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Company, (iii) act in urgent circumstances to protect the personal safety of users of the Network or the public, or (iv) protect against legal liability.
Relationships With Other Websites
Company takes reasonable steps to protect the Response Data provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission or form of electronic storage is ever fully secure or error free. Please keep this in mind when disclosing any Response Data to Company.
Scope: This Policy applies to Personal Data that is transferred to Upwave in the U.S. from the EU.
Our Services: We provide a platform and tools (“Services”) that allow customers (“Customers”) to, among other things, follow standard industry practices to create consumer surveys. We power a network of publishers, including blogs, online magazines or video sites (“Network”) where consumers (“Survey Respondents”) can take surveys in exchange for access to premium content on the Network (for example, e-books, videos, downloads). We conduct consumer surveys on behalf of our Customers, who write the surveys and determine how the survey responses and any other data about Survey Respondents are used.
Types of Personal Data Collected: Personal Data means any information that can be used to identify an individual that is received from the EU and is recorded in any form.
When Survey Respondents engage with a survey on the Network, we collect certain data about Survey Respondents on behalf of our Customers, including:
- Survey responses: We collect and store the survey responses provided by Survey Respondents.
- Demographic Data: We collect demographics about Survey Respondents, such as gender and age range.
- Usage data: We collect data about how Survey Respondents and Survey Respondents’ device interact with the Network, including but not limited to: Survey Respondents’ operating system, web browser, device type, the time Survey Respondents completed each question of the survey, the amount of time it took Survey Respondents to complete each question of the survey, the IP address and the geographic location from which Survey Respondents engaged with the survey.
We also collect Personal Data that Customers provide to us when they register for an account on our website www.Upwave.com (“Site”). The information we may collect includes Customers’ name, company name, location, email address, phone number, and account password (“Customer Data”).
For Survey Respondents:
In operating the Network, we may use a technology called “cookies.” A cookie is a piece of information that the computers that hosts the Network gives to your browser when you access the Network. Our cookies help provide additional functionality to the Network and help us analyze Network usage more accurately. For instance, the Network may set a cookie on your browser that allows you to bypass engaging with a survey due to your previous completion of a survey. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Network’s features.
For all visitors of our Site:
Purposes of Data Processing: We process information, including Personal Data, about Survey Respondents that we collect for the purpose of providing the Services to Customers. We use Customer Data for the purpose of creating and maintaining Customers’ account; providing the Services to Customers; responding to and communicating with customers about Customers’ inquiries and requests; notifying Customers about offers, new services or other promotions.
Access To Information; Contacting Company
You may contact us as follows:
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